Shipping policy

We proudly ship worldwide from Australia

Processing Time
Orders are processed within 1-3 business days of receiving payment, excluding weekends and public holidays. During busy periods or promotions, processing times may be slightly longer.

Shipping Methods

AUSTRALIA 
All Australian orders are sent via Standard Shipping.

INTERNATIONAL

We offer International Standard shipping to selected countries. Estimated delivery is 7-15 business days after dispatch.

Please note that delivery times are estimates only and may vary due to custom processing, local postal services, weather events, or other unforeseen delays.

Tracking

Once your order has been dispatched, you'll receive a confirmation email with tracking information so you can follow your parcel's journey.

Shipping Costs

• Shipping is calculated at checkout based on your delivery address and the shipping method chosen.
  

Lost or Damaged Items
We are not responsible for lost or damaged items once they are in transit. If you receive a damaged item, please contact the shipping carrier directly to file a claim. Ensure your delivery address is accurate at checkout to avoid any issues with delivery.

Incorrect Address
Please ensure that the shipping address entered is correct. We are not responsible for items shipped to incorrect or incomplete addresses. If you realise there’s an error with your address after placing the order, please contact us as soon as possible.